Contact IP IPTV — 24/7 Canadian Support

What our Canadian support team helps with

Whether you are a brand-new customer or a long-time subscriber, our Québec-based support team is here around the clock to make sure your IPTV works perfectly. Most questions are answered within minutes over our secure live chat, and we genuinely enjoy helping Canadians get set up and streaming. Common things we help with every day include:

• • Installing your player and logging in for the first time
• • Choosing the right plan and number of connections
• • Finding specific channels, sports or international content
• • Fixing buffering or playback with our troubleshooting steps
• • Setting up a device or IPTV box
• • Renewing or extending an IPTV subscription in Canada

How fast will you hear back?

Live chat is the fastest way to reach us and usually gets a reply within a few minutes, any hour of the day or night. Email is answered within the hour in most cases. Because we are a Canadian team, you are speaking with people who understand local channels, French and Québec content, and Interac e-Transfer payment — not an overseas call centre. New orders are typically activated the same day you pay.

Before you message us

You may find an instant answer in our help center or step-by-step setup guide. Not sure which plan or internet speed you need? Try the free IPTV speed & plan calculator, or start a no-risk 24-hour free trial to test everything on your own connection first. When you do reach out, having your order number handy helps us assist you even faster.